Empowering Independence, Enriching Lives
Exceptional Support Services Tailored for You
Empowering Independence, Enriching Lives
Specialist Support
Daily Living
Social Activities
Allied Health
Home Modifications
Transport
Employment Support
Plan Management
About Us
Support Professionals 35+
Serving Since 2013
With over 10 years of dedicated disability support experience, our team combines compassionate care with industry expertise. We're committed to person-centred approaches that respect your choices and goals.
Our services are built on four key principles: rights-based support, cultural safety, transparent service delivery, and continuous improvement. We work closely with participants, families, and support networks to create tailored solutions.
we meet all quality and safeguarding requirements to deliver safe, reliable services.
Learn More About UsOur Services
Nursing Support
Nursing support providing personalized care. We offer expert assistance with medication, recovery, and daily health management, ensuring comfort and independence for you at home..
Our nursing support focuses on helping you manage complex health tasks, from medication to wound care, allowing you to maintain your independence and well-being..
Learn About Nursing Support
Supported Independent Living
24/7 home and living supports that promote autonomy in shared or individual accommodation. Our SIL services help you develop daily living skills while receiving the right level of support.
We match you with compatible housemates and support workers who respect your routines and preferences.
Explore SIL Options
Community Participation
Social and skill-building programs designed to boost confidence and community connection. We support you to access recreational activities, education, and volunteering opportunities.
Our programs focus on developing social skills, friendships, and meaningful community engagement.
View Community Activities
Therapeutic Supports
Allied health services including occupational therapy and physiotherapy. Our therapists work with you to achieve functional goals and improve quality of life.
We provide evidence-based interventions tailored to your specific needs and goals.
Explore Therapy Options
Daily Living Assistance
Personal care and household support to help you maintain independence at home. Our support workers assist with meal preparation, personal hygiene, domestic tasks and more.
We focus on skill development while providing the right level of assistance for your needs.
Learn About Daily Support
Respite Care
Our Respite Care service offers temporary relief to primary caregivers, providing them with a much-needed break while ensuring that your loved one receives compassionate, professional care in a safe and supportive environment. Whether you need a few hours or a longer period of care, we’re here to help.
Respite Care service is designed to give them peace of mind while they take time for themselves.
Discover Respite CareWe address the unique needs of participants with person-centred approaches and quality supports
Participant Stories
After moving into my SIL home, the team helped me develop cooking skills and access community volunteering. The support workers respect my routines while gently encouraging me to try new things. I've gained so much confidence in managing my daily life and have made real friends in my community for the first time.
My support coordinator simplified the professional paperwork and found perfect providers for my complex needs. They advocated for me when my plan review was due and helped secure additional funding for my assistive technology. I finally feel in control of my supports.
The occupational therapist helped modify my home and taught me techniques to manage my disability. I can now shower safely and prepare simple meals independently. Their creative solutions have dramatically improved my daily life.
Frequently Asked Questions
You can book through our website, call our care line, or request a free care consultation to discuss your needs.
Yes, we provide flexible scheduling, including overnight and round-the-clock care if needed..
Person-centred care is at the heart of everything we do. We begin by understanding your unique goals, preferences and needs through comprehensive assessments and conversations. Our support plans are co-designed with you and regularly reviewed.
You choose your support workers, set your schedule, and decide how services are delivered. We use communication tools tailored to your needs and always seek your feedback to improve our services.
We currently provide services across Melbourne and Canberra. Our team operates in both metropolitan and regional locations, with some services available remotely via telehealth.
If you're outside our standard service area, we may still be able to assist through our network of partner providers - contact us to discuss your specific location needs.
We aim to begin services within 2 weeks of initial contact for most supports. For urgent cases, we can often arrange temporary supports within 48 hours while we complete the full assessment process.
The exact timeline depends on your specific needs, current plan status, and any required assessments. Our team will provide a clear timeline during your initial consultation.
You can change or cancel services at any time - we require just 48 hours notice for most changes. There are no long-term contracts or cancellation fees.
We understand that needs change, and we'll work with you to adjust your supports accordingly. Our priority is ensuring you have the right services at the right time.